Effective Date: July 4, 2025
Last Updated: July 4, 2025
These Terms of Service (“Terms”, “Agreement”) constitute a legally binding contract between you (“User”, “You”, “Your”) and Marina Labs, a company organized under the laws of Vietnam, with its principal place of business at Dak Sak, Lam Dong, Vietnam (“Company”, “We”, “Us”, “Our”) regarding your access to and use of the Onely mobile application and related services.
By downloading, installing, accessing, registering for, or using the Onely application (“App”, “Service”) in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Service.
You represent and warrant that you have the legal capacity to enter into this Agreement. If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.
For the purposes of these Terms, the following definitions apply:
“Account” means your registered user account for accessing and using the Service.
“Application” or “App” means the Onely mobile application software, including all updates, upgrades, and new releases.
“Content” means any text, graphics, images, music, software, audio, video, information, or other materials.
“Device” means any mobile device, including smartphones and tablets, on which the Application is installed and used.
“Intellectual Property Rights” means all intellectual property rights worldwide, including patents, trademarks, service marks, trade names, copyrights, trade secrets, know-how, and moral rights.
“Personal Data” means any information relating to an identified or identifiable natural person.
“Premium Services” means paid features, services, or content available through subscription or one-time purchase.
“Service” means the Onely application and all related services, features, content, and functionality provided by Marina Labs.
“Subscription” means a recurring payment plan that provides access to Premium Services for a specified period.
“User Content” means any Content that you upload, submit, post, or otherwise make available through the Service.
You must be at least 13 years of age to use our Service. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.
The Service may not be available in all countries or jurisdictions. You are responsible for ensuring that your use of the Service complies with all applicable local laws and regulations.
You may only create and maintain one Account. Creating multiple Accounts to circumvent restrictions or obtain additional benefits is prohibited and may result in termination of all Accounts.
If you are under the age of majority in your jurisdiction but at least 13 years old, you may use the Service only with the involvement, supervision, and approval of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian agreeing to these Terms for the benefit of a minor, you are fully responsible for their use of the Service, including all financial charges and legal liability.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
For iOS users, you must have a valid Apple ID to download and use the app. Your Apple ID and its use are subject to Apple’s Terms and Conditions and Privacy Policy.
Onely is a mobile application platform that provides digital services, tools, and features designed to enhance user productivity and engagement. The Service includes both free and Premium Services accessible through subscription plans.
We strive to maintain high service availability but do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.
The Service is primarily intended for users in jurisdictions where it is legal to access and use such services. We reserve the right to restrict access to the Service in certain geographic regions.
Use of the Service requires compatible mobile devices and operating systems. We may establish minimum technical requirements and reserve the right to modify these requirements with notice.
To access certain features of the Service, you must create an Account by providing accurate, current, and complete information as requested in our registration process.
You agree to:
You are solely responsible for:
We may require verification of your identity or Account information at any time. Failure to provide requested verification may result in Account suspension or termination.
Accounts are personal to you and may not be transferred, sold, or assigned to any third party without our prior written consent.
We offer various subscription plans that provide access to Premium Services. Current plans, pricing, and features are described within the App and may be updated from time to time.
All payments for iOS devices are processed through Apple’s App Store payment system. All payments for Android devices are processed through Google Play Store payment system. By subscribing, you authorize the respective app store to charge your selected payment method according to their terms and conditions.
We may modify subscription prices with at least 30 days’ notice through the app store. Price changes will apply to subsequent billing periods following the notice period. You will be notified of price changes through the app store’s notification system.
We may offer free trials or promotional pricing for Premium Services. Special terms may apply to such offers, and we reserve the right to modify or discontinue promotional offers at any time.
You are responsible for all applicable taxes related to your use of Premium Services, including sales tax, value-added tax, and other governmental taxes or fees.
All refunds for in-app purchases must be requested through the respective app store (Apple App Store or Google Play Store). Marina Labs does not process direct refunds for purchases made through app stores.
You have the right to cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will continue to have access to premium features until that time.
You retain ownership of your User Content. However, by submitting User Content to the Service, you grant us certain rights as described below.
By submitting User Content, you grant Marina Labs a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating and providing the Service.
You represent and warrant that:
We reserve the right, but have no obligation, to monitor, review, or remove User Content that violates these Terms or is otherwise objectionable.
The Service and all materials therein, including software, images, text, graphics, logos, patents, trademarks, and copyrights, are owned by Marina Labs or our licensors and are protected by Intellectual Property Rights.
You may not:
You agree not to use the Service to:
Users may report violations of this Acceptable Use Policy through our designated reporting mechanisms within the App or by contacting our support team.
We reserve the right to investigate suspected violations and take appropriate action, including content removal, Account suspension, or termination, without prior notice.
Our collection, use, and protection of your Personal Data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using the Service, you consent to the processing of your Personal Data as described in our Privacy Policy and as necessary to provide the Service.
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.
Your Personal Data may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.
We retain your Personal Data for as long as necessary to provide the Service and fulfill our legal obligations, as detailed in our Privacy Policy.
The Service may contain links to or integrate with third-party websites, applications, or services. We are not responsible for the content, privacy practices, or terms of service of such third parties.
Your interactions with third-party services are solely between you and the third party. We disclaim all liability arising from your use of third-party services.
Your use of the Service through app stores is subject to the respective app store’s terms and conditions, which may impose additional restrictions or requirements.
When using the Service on iOS devices downloaded from the Apple App Store, the following additional terms apply:
You acknowledge that these Terms are concluded between you and Marina Labs only, and not with Apple Inc. (“Apple”). Marina Labs, not Apple, is solely responsible for the Onely app and its content.
The license granted to you for the Onely app is limited to a non-transferable license to use the app on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
Marina Labs is solely responsible for providing any maintenance and support services with respect to the Onely app, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the app.
Marina Labs is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Marina Labs’ sole responsibility.
Marina Labs and you acknowledge that Marina Labs, not Apple, is responsible for addressing any claims of you or any third party relating to the app or your possession and/or use of the app, including, but not limited to: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
Marina Labs and you acknowledge that, in the event of any third party claim that the app or your possession and use of the app infringes that third party’s intellectual property rights, Marina Labs, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
You must contact Marina Labs at dt148f148@gmail.com for any questions, complaints or claims with respect to the app.
You must comply with applicable third party terms of agreement when using the app.
Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.
When using the Service on Android devices through Google Play Store:
We strive to comply with all applicable platform policies and guidelines. Platform-specific requirements may impose additional restrictions on Service functionality.
We reserve the right to modify, suspend, or discontinue the Service or any part thereof at any time, with or without notice, for any reason including technical, operational, or business considerations.
We may release updates, upgrades, or new versions of the App. You may be required to install updates to continue using the Service.
We may add, modify, or remove features from the Service. We will provide reasonable notice of material changes that negatively affect Service functionality.
We have no obligation to maintain, support, or continue offering any particular features or functionality of the Service.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
WE MAKE NO WARRANTIES REGARDING ANY THIRD-PARTY CONTENT ACCESSIBLE THROUGH THE SERVICE.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MARINA LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100 USD).
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Marina Labs, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with:
We will notify you of any such claim and may, at our option, assume control of the defense with counsel of our choice. You may not settle any claim without our prior written consent.
You may terminate your Account at any time by following the account deletion process available within the App or by contacting our support team.
We may terminate or suspend your Account immediately, without prior notice or liability, for any reason, including:
Upon termination:
We may retain certain information as required by law or for legitimate business purposes, as described in our Privacy Policy.
We encourage you to contact us first to seek resolution of any disputes through our customer support channels.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved through direct negotiation shall be settled by binding arbitration administered by a recognized arbitration institution in Vietnam.
Arbitration proceedings shall be conducted in accordance with the arbitration rules of the chosen institution, with proceedings conducted in English or Vietnamese.
YOU AND MARINA LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of Vietnam, without regard to conflict of law principles.
Subject to the arbitration provisions above, any legal action or proceeding arising under these Terms shall be brought exclusively in the competent courts of Vietnam.
You are responsible for compliance with applicable local laws and regulations in your jurisdiction.
Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or technical failures beyond the affected party’s control.
These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Marina Labs regarding the Service.
We may modify these Terms at any time by posting the revised terms within the App or on our website. Material changes will be effective 30 days after posting, with continued use constituting acceptance of the new terms.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term.
You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without restriction.
Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms are written in English. Any translations are provided for convenience only, and the English version shall prevail in case of any discrepancy.
You consent to receive communications from us electronically, including through the App, email, or other electronic means.
Section headings are for convenience only and shall not affect the interpretation of these Terms.
The relationship between you and Marina Labs is that of independent contractors, and these Terms do not create any partnership, joint venture, or agency relationship.
If you have any questions about these Terms of Service, please contact us at:
Marina Labs
📧 Email: dt148f148@gmail.com
📍 Address: Dak Sak, Lam Dong, Vietnam
🏢 Legal Department: Available through the above email address
⏰ Response Time: We strive to respond to all inquiries within 48 hours
For technical support, account issues, or general inquiries, please use the contact methods provided within the App or email us at the address above.
If you downloaded the Onely app from the Apple App Store, the following provisions apply in addition to all other terms:
Both you and Marina Labs acknowledge that these Terms are concluded between you and Marina Labs only, and not with Apple, and that Apple is not responsible for the App or the content thereof.
Your use of the App must comply with the App Store Terms of Service available at https://www.apple.com/legal/internet-services/itunes/. In the event of any conflict between these Terms and the App Store Terms of Service, the App Store Terms of Service shall govern.
The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service.
Marina Labs is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Marina Labs is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any); to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Marina Labs’ sole responsibility.
Marina Labs and you acknowledge that Marina Labs, not Apple, is responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of that App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with your App’s use of the HealthKit and HomeKit frameworks.
Marina Labs and you acknowledge that, in the event of any third party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, Marina Labs, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
You must comply with applicable third party terms of agreement when using the App (e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the App).
Marina Labs and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.
Document Information:
This document has been prepared in accordance with Vietnamese law and international best practices for mobile application terms of service.